The prior agency had been running Google Ads campaigns for two years with no documented strategy. Conversion actions were stale. The site's money pages were generic templates, and the technical SEO foundation had broken redirects, slow Core Web Vitals, and indexation gaps that Google's algorithm read as "not authoritative."
Organic traffic had been flat for 18 months. Every dollar going into ads was being measured against a conversion event that no longer triggered for the actions that mattered · booked service calls. So the dashboard said "winning," and the field said "still empty."
"Hire the wrong agency once. Hire us next. That's the actual cost of an underperforming partner · the year you don't get back."
The brief we wrote in week one: fix the tracking, rebuild the foundation, restart the channels in the right order. Not a band-aid. Not a vibe shift. A full-funnel rebuild · three months of foundation, three months of compounding lift.