Three channels. Senior on every call.
Hands-on humans, not set-and-forget plugins. Patching, monitoring, performance tuning, incident response. The same senior who built the site is the one who keeps it standing.
Four programs, every site, every day. Patching, monitoring, performance, incident response. The discipline is in not skipping a watch.
Core, plugin, theme. Vulnerability scans on cron. Staged updates with rollback on every push. The patch that doesn't break the site at 2am.
Uptime, Core Web Vitals, error rate, DB pool. SOC-style dashboards. Alerts that page the on-call before the customer notices.
CWV held green every month. Image pipeline tuning. JS budget enforcement. The maintenance that keeps the build investment from rotting.
A real person on call. Documented runbooks. Postmortems within 48h. Revenue keeps flowing on Black Friday because somebody is awake.
A redacted slice of last week's incident log. Most days are info-level. The work is in keeping it that way.
Portfolio-wide receipt. One number, hard to fake.
Tell us where your site is unattended. Last patched whenever, last monitored never, last incident a mystery. We'll audit the watch on the house.
Open the audit
Tell us where you're stuck and where you want to be in 90 days. We'll come back with a real plan, named owners, and a number we'll put in writing.